Data Privacy Statement

Last updated: October 25, 2024

The official and binding version of this data privacy statement is the German version.

Introduction

With the following data privacy statement, we explain to you which personal data we collect and process from you when you visit our website. By accessing the Photo Collect website ("Website"), you agree to this data privacy statement. We collect and process your personal data carefully and only for the purposes described in this data privacy statement, and only to the extent necessary and within the scope of the applicable legal provisions. We only store your personal data to the extent and for as long as this is necessary or required by law. If you have any questions, please send us an email to mail@photocollect.io.

Adjustments

We reserve the right to adapt this data privacy statement due to changes to the website or to the laws applicable to us and you. We will inform you about this by adjusting the date at "Last updated" at the top of this page. By accessing the website, you agree to the latest version of the data privacy statement.

Data collection 

When accessing the website, the following data is collected. You agree to the collection, processing, use and disclosure of the data within the scope and for the purposes of this data privacy statement.

Automatically collected data

We typically use "cookies" and comparable technologies on our websites that can be used to identify your browser or your device. A cookie is a small file that is sent to your computer or automatically saved on your computer or mobile device by the web browser you use when you visit our website. Cookies help with the operation of the website and make the visit easier and more helpful. A cookie can uniquely identify your browser and can transmit anonymous information about how you use the website. This information may include your IP (Internet Protocol) address, browser type and language settings, referring or exiting pages, information about how you interact with the website or links on the website, domain names, landing pages, mobile service provider, device type, your web request or other such information. Cookies can remain on your hard drive after you close your browser, but can be removed by following your browser's instructions. You can change your browser settings so that cookies are not allowed, but this may cause the website to not function properly.

Log Data

When you access the service, we automatically log the standard usage data provided by your device. This data may include your device's Internet Protocol (IP) address, device type and version, your user ID, your activities on the website, time and date, and other details. Additionally, if you encounter specific errors while using the website, we automatically collect data about the error and the circumstances of its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information that may have contributed to the problem.

Data You Provide

By using the website, you acknowledge that you are responsible for all data you actively provide and that you have the right and permission to provide this data. The data you provide through the website or by contacting us may include:

  • Name
  • Company Name
  • Email Address
  • Phone Number
  • Photos (of yourself, other people, or other photos you upload)
  • Text or any other content you send to us

Data Usage

We collect, store, process, and use data for the following purposes:

  • To operate, maintain, and provide the tools, features, resources, and functionality of the website.
  • To improve the quality of the website to enable efficient access and use.
  • To demonstrate the functionality of our products and services.
  • To maintain the security of the website; to prevent or investigate misuse, unauthorized access, or illegal activities. 
  • To track content and users to comply with applicable law.
  • To analyze how the website is used, to diagnose and resolve technical or security issues, and to analyze and aggregate metrics such as the total number of users and demographic patterns.
  • To contact and communicate with you, e.g., to send you offers, information, or material about our products and services.

Personal information and other data will not be processed in a manner incompatible with these purposes.

Consent and Rights

When you provide us with your personal data, you consent to our use of that data in accordance with this privacy policy. If you provide us with personal data of other data subjects, you must ensure that all data subjects have given their consent to the collection and use of their data in accordance with this privacy policy. This consent can be withdrawn at any time by contacting us. You, as a data subject, or other data subjects have extensive rights with regard to your data. These include:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to complain

You can exercise your rights or obtain further information and support by contacting us via the website or at the following address: mail@photocollect.io. Exercising these rights usually requires you to clearly prove your identity (e.g. by presenting a copy of your identity card if your identity is otherwise not clear or cannot be verified).

Data processors

To improve the functionality of the website, we work with selected data processors. Only data processors with high data security and data protection standards are used. Detailed descriptions of the data processors, terms of use, data protection guidelines and further information can be found on the website of the respective data processor. By using the website, you also agree to the terms of use and data protection guidelines of the data processors. The following data processors may be used:

  • Webflow, Inc.
  • Hostpoint AG
  • Google Ireland Limited and Google LLC
  • Amazon Web Services EMEA SARL
  • MailXpert GmbH
  • Infomaniak Network AG
  • Twilio, Inc.
  • Rollbar, Inc.
  • Canva Austria GmbH
  • Microsoft Schweiz GmbH
  • Plausible Insights
  • Calendly, LLC

Transfers and location of processing

Your data will not be disclosed or otherwise transferred to third parties unless this is necessary for the purposes carried out or to fulfil our legal obligations. The data we collect is processed in Switzerland or in other locations where our data processors, affiliated companies and third-party providers maintain facilities. By providing us with personal data, you consent to the transfer and processing at these locations. We ensure that any transfer of personal data is protected by appropriate security precautions, such as the use of standard data protection clauses or the application of binding corporate rules or other legally recognised means.

Data security

We take appropriate technical and organisational security precautions to protect your personal data from unauthorised access, loss and misuse. We protect ourselves against common digital and physical attacks, host data in secure data centres and use access restrictions on servers to secure the network and protect your information. The data is always encrypted during transmission. The data is regularly backed up to prevent data loss. Despite our efforts, you acknowledge that no method of electronic transmission and storage is completely secure and we cannot guarantee the absolute security of data stored on or transmitted via our website.

Storage of data

The data is stored for as long as it is necessary for the purpose for which it was collected. However, you can request the deletion of your data at any time by contacting us. Data transmitted via the test/demo functionality (including uploaded contact data and photos) will be deleted from our servers within 60 days.

Contact us

Visible Solutions AG, Viaduktstrasse 93, 8005 Zurich, Switzerland

mail@photocollect.io