Face and framing
- Only one personGroup photos are rejected
- MarginSafety zone around the face filled with image content
- Resolution in the face areaAt least 100 pixels between the pupils
35+ automatic checks per photo.
Every photo is checked in seconds during upload, according to ICAO 9303 and ISO/IEC 19794-5. Errors are caught before they reach HR, the back office, or card production.
CheckingPassed
- Margin
- Face resolution
- Head posture
- Eyes open
- Sharpness and exposure
- Only one person
35+checks per photo
96%+usable on the first attempt
99.4%submit an accepted photo
What is checked
Five areas, over 35 criteria.
You decide for each process which checks are active and how strictly they apply.
Pose and expression
- Head pose, sideways and vertical
- Eyes open
- Facial expressionYou decide whether smiling is allowed
Image Quality
- Sharpness
- Overexposure and underexposure
- Image noise
Accessories and obstructions
- Headwear
- Sunglasses
- Prohibited accessories
Plausibility
- Joke uploadsSuch as photos of famous people
- Face detected
Corrected, not checked
- BackgroundRemoved and replaced to your specifications
- Tilted headStraightened automatically
- Cropping and zoomFace centered, in the target format
A selection of the checks. We go through all criteria and thresholds with you during setup.
In practice
What gets flagged most often.
Most rejections are fixed by the person with the next photo.
1
Too little margin. Chin or hair cut off, typical of old passport photos.
2
Face too small. Old image file or too much distance.
3
Head not straight. Usually a sideways glance.
Group photos are rare: 0.09% of all uploads.
Share of all rejectionsin %
Margin41.6
Face resolution21.3
Head position19.0
Blurry9.4
Overexposed5.7
Group1.2
Image noise0.7
No face0.5
Image quality0.4
Underexposed0.4
Around 23,000 photos from various Photo Collect instances.
When a check is triggered
Instant feedback instead of follow-up queries.
The check runs during upload, not later at HR or in the back office.
Upload and check
Against all active checks, in seconds.
96%+usable on the first attempt
Specific instructions
Reason and solution, such as more distance from the camera.
¾of those rejected succeed on the second attempt
A way out after several attempts
After a defined number of attempts, a check can be overridden. Nobody gets stuck.
99.4%submit an accepted photo
Configurable
You decide how strict the checks are.
A profile picture needs different rules than a driver's license.
Three typical profiles
This is how they are set up for the test photo.
Marketing photo4:3
Generous framing, light blue background.
Badge photo3:4
Close framing, light gray background.
Passport photo35:45
Close framing, neutral expression, ICAO checks.
Adjustable per process
To match your ID card and your requirements.
- Active checksFewer for a profile picture, all ICAO criteria for a driver's license.
- Facial expressionNeutral or smiling.
- Number of attemptsBefore a check may be overridden.
- Manual approvalAll photos or only the overridden ones.
References
What customers and partners say about image quality.
“The photo is a barrier you have to clear before you can produce the ID card.”
René BlankenhagelCommercial Managing Director, Plasticard-ZFT Read more
“In the end, the end customer no longer has anything to do with the process; they simply approve the images.”
Adrian RachSenior Key Account Manager, IDENTA Ausweissysteme Read more
“If you can implement all of this on the fly, it's a huge advantage: It saves money and time and is extremely efficient.”
Alexander BiedererID-ware Group Read more
Frequently asked questions about the checks
What is checked during upload?
Over 35 criteria: framing, pose and expression, image quality, accessories and obstructions, and plausibility.
What happens if a photo fails?
The person immediately receives specific instructions. After a defined number of attempts, a check can be overridden; the photo then goes for approval with a note.
Does the AI change the face?
No. Cropping and background are adjusted; the face remains original, without generative AI.
Can I adjust the strictness?
Yes, per process: for example, whether smiling is allowed or all ICAO checks apply.
More results
Where the other numbers come from.
Test the checks on your own photo.
A sideways glance or an old passport photo shows how the check responds.
Frequencies from around 23,000 photos across various instances. 96%+ is the current figure from live operation. The checks shown are a selection.